IJSP Number 6, 2024

64 III. Experimentation and consolidation: • What do you think went wrong with...? • What could you do or say in the future when...? • How do you now imagine your next meeting with the customer when the identified problem arises? • What alternative thoughts might you have if in the future...? IV. Review and problem solving: • How do you feel now after the discussion? • Do you think the issue is clearer or not? • What other concerns do you have about the issue? • What would you add? What would you add? Etc. These questions are used by the supervisor in the dialogue with the supervised therapist to facilitate their reflection on problematic situations in therapy. Ladany, Friedlander and Nelson's [9] critical events model Psychotherapists, before guiding the client to gain insight, teach themselves how to gain insight about their clients. Training in any therapeutic orientation emphasizes training and practicing the ability to gain insight. Personal therapy and supervision programmes also emphasise insight development. The literature on the supervisors’ insight development and practice is still scarce.Ladany believes that the supervisee's insight causes a change in the connections the supervisee makes about self and others (connections between past, present and future thoughts, feelings, behaviours); insight is "a matter of degrees of interconnections". A supervisee , at a superficial level may cognitively understand how their mode of behavior will influence a client's reactions, but at a deeper level, the supervisee will include not only cognitive understanding, but also emotional understanding of how his or her style of therapy will influence the client's reaction. Furthermore, the supervisee's understanding and insight into his or her style of working cognitively and emotionally in therapy with the client will also determine the adjustment of the style to meet the client's needs. Supervised insight includes: - Thoughts, revelations and self-revelations; - Conceptualizing the case on an intellectual level (Ladany considers insight about conceptualizing the case as superficial, intellectualized insight); - Empathic conceptualisation of the case (in-depth insight, which is beyond the client's problems). Supervisory Alliance To facilitate the development of supervisee insight requires a strong